CosmoLinkCosmoLink

Account Deletion

Account Deletion Policy.

CosmoLink respects your right to control your personal data. This policy explains how you can request the deletion of your account and associated data from our platform.

Last updated: January 2025

Deleting your CosmoLink account

Your account. Your choice.

This Account Deletion Policy explains how to request deletion of your CosmoLink account and associated data. Account deletion is voluntary and is not required to stop using our services.

01

Your Right to Delete Your Account

You may request to delete your CosmoLink account at any time. Account deletion is voluntary and is not required to stop using our services. You may also choose to deactivate your account temporarily instead of permanent deletion.

Important: Removing the CosmoLink app from your phone does not delete your account. You must submit an account deletion request.

02

How to Request Account Deletion

To request account deletion, you may use any of the following methods. Please include your registered email address and full name to help us verify your identity.

Choose any of these options

  • Email: Send a request to contact@cosmolinkapp.com with the subject line “Account Deletion Request”.
  • In-App: Navigate to your account settings and select “Delete My Account” when available.
  • Support Center: Submit a deletion request through the CosmoLink Contact page.
Email our support team

We may ask for additional information to verify that the request came from the account owner. This helps protect your account from unauthorized deletion.

03

What Happens When You Delete

Upon successful account deletion, the following data will be permanently removed:

  • Your profile information, including name, email, phone number, and bio.
  • Job postings and applications.
  • Event registrations.
  • Messages and communications.
  • Saved preferences and settings.
  • SMS consent records.

Information that other people have already copied, posted, or stored outside CosmoLink cannot be removed from those external systems by us.

04

Data We May Retain

Certain data may be retained after account deletion as required by law or for legitimate business purposes. Retained data is stored securely and is not used for marketing.

  • Transaction and payment records for tax and legal compliance.
  • Records required to resolve disputes or enforce agreements.
  • Anonymized or aggregated data that cannot identify you.

05

Processing Time

Account deletion requests are typically processed within 30 business days. You will receive an email confirmation once your account has been permanently deleted.

06

Impact of Account Deletion

Please be aware that account deletion is permanent and irreversible. Once deleted, the following changes take effect:

  • You will lose access to all platform features.
  • Any active job postings or applications will be removed.
  • You will no longer receive SMS, email, or push notifications.
  • Any remaining subscription time will be forfeited.

07 · Contact Information

We are here to help.

For questions about this policy or to request account deletion, contact the CosmoLink team.

Contact support

For questions about this policy or to request account deletion, contact us at contact@cosmolinkapp.com, call (904) 319-3632, or mail us at 301 New Berlin Rd, Suite 4, Jacksonville, FL 32218. For more about how we handle information, read our Privacy Policy.

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